Support

Do you have a question about using your Cadratin software? We offer several solutions to answer your questions as quickly as possible.

Depending on the complexity of the problem, you can either find the solution yourself in the documentation, or call on Cadratin experts to help you solve the problem.

Customer Service_Flatline
Exhaustive documentation of the Cadratin software
The Cadratin software comes with complete and detailed documentation which is the natural entry point for using your software properly.

This documentation is available, in your software, from the Help menu, User Guide

  • For easier use, it is organized by theme.
  • If you wish, you can easily print an entire chapter or just a few pages.
  • To facilitate research, you have a search box on a word or an expression.

This documentation is automatically updated with your software, it is always consistent with the version of the software you are using.

Personalized support
Assistance is included in the annual program offered by Cadratin Software. The assurance for you to be permanently supported, guided and advised for a rapid resolution of problems or for any other need related to a better optimization and use of the Cadratin software.
Questions answers
The training is optional. For a simple configuration and by already knowing the handling of the Mac you can do without it: the user manual and the telephone assistance constitute an effective environment for your learning. On the other hand, if you have computer shortcomings, if you want to be operational immediately or for the implementation of a complete configuration (configuration, estimate, manufacturing, etc.), we encourage you to take a training course (2 to 8 days at define together). This training can be covered in whole or in part as part of continuing professional training.

More info, click here .
(registered with the Prefect of the Occitanie region (France) under No. 73 31 02814 31. This registration does not constitute State approval.)

Yes. From an installer obtained by download, the software is installed in a few minutes.

The configuration phase (prices, preferences, etc.) can be done in 1 day and often less for small structures.

As part of a training course, we can help you calculate your hourly production costs item by item and set up the entire software.

Yes. Telephone/mail assistance is included in the annual program

Updates are free , they are included in the annual program.

Cadratin is a very powerful software compatible with the latest versions of the macOS system.

It is optimized for Macs equipped with Intel processors or the new Apple Silicon processors (M1 to M4). See the configuration table .

Cadratin is also available as a PC version for Windows 10 and above.

Contact our sales department by phone on 0033 5 61 00 46 46 or via the contact form : we will help you define the configuration adapted to your needs and you will receive a personalized order form by email.
Contact us , we will be happy to answer all your questions and guide you in your choice.